When you choose us for your journey, you are not just booking a tour, you are sharing your trust. These Terms and Conditions are here not as hard walls, but as guiding steps — so that both your journey and our service remain smooth, safe, and clear.
Bookings and Payments
- Every booking made with Ooty Tourism is confirmed only after full or partial payment is received.
- Payments can be made through our secure online system or other methods mentioned on our website.
- Once the booking is confirmed, a confirmation email will be sent to you with details of your package.
Pricing and Inclusions
- Prices mentioned on the website include the services listed in your package.
- Any personal expenses, meals, or activities not listed will be considered as extras.
- Prices may change based on seasonal demand, government taxes, or unforeseen changes, but we will always inform you before final confirmation.
Cancellations and Refunds
- If you need to cancel, please inform us at the earliest.
- Refunds will be processed as per our Return and Refund Policy.
- In case of force majeure events (like natural disasters, strikes, or government restrictions), refunds may not be applicable.
Modifications and Rescheduling
- If you wish to modify your travel dates or package details, we will try our best to accommodate.
- Modifications depend on availability and may involve additional charges.
Responsibilities of Travelers
- Please carry valid ID proofs, travel documents, and tickets at all times.
- Respect local customs, culture, and environment during your journey.
- Any damage caused to property or misuse of services will be the responsibility of the traveler.
Our Commitment
- We ensure that the services promised in your package will be delivered with care and attention.
- However, we cannot be held responsible for delays or changes caused by weather, traffic, or third-party service providers.
- Safety of our travelers remains our highest priority, and every arrangement is made keeping that in mind.
Limitation of Liability
- Ooty Tourism will not be liable for any loss, injury, or delay caused by circumstances beyond our control.
- We act as facilitators with hotels, transport, and other vendors, and their terms may also apply to your booking.
Contact Us
If you have any questions regarding these Terms and Conditions, feel free to reach out to us.
- Email: info@ootytourism.in
- Phone: +91 95579 04307
- Website: ootytourism.in
Closing Note
At Ooty Tourism, we believe travel is more than a destination. These Terms and Conditions are not here to limit your journey, but to make it safer and clearer. So that you travel freely, with trust in your heart, and memories waiting to be made.